Enhance customer support efficiency using Freshworks with Clio AI, surfacing key insights and automating workflows for seamless operations
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The all knowing Oracle for your company.
Intelligent Search across 300+ apps. Get a demo today.
Overview
Freshworks streamlines customer support operations, and with Clio AI integration, it becomes a powerhouse, offering semantic search, cross-functional insights, and automated processes. Robust data governance ensures secure and organized information flow
Features
The integration leverages native functionality, employing push API for real-time updates. Data security is a priority, and the advanced indexing ensures quick access to relevant information through an intuitive user interface
Benefits
Semantic workplace search for quick issue resolution.
Cross-functional applications integration for holistic customer support.
Leadership gaining real-time insights for informed decision-making.
Effortless retrieval of past information, boosting productivity.
Find what you need across all your apps
Supercharge your company's productivity, spend time on synthesizing insights, not searching for documents.
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Integrations
Extensible Integrations
Powerful self-serve API helps you extend your integrations to internal products, website knowledge base, and others.
Internal Data Sources
Add custom internal data sources into Clio AI, and you can use our API to index them, and enable periodic sync.
Native Plugins
For prominent use cases, we build native plugins to index data on a consistent basis. You can request them via email or account manager
Data from websites
Connect other sources of company knowledge - internal websites, dashboards, tableau, or main website, and we will index that too.
Custom API endpoint
Using Clio's APIs, you can also build integrations into your favorite apps, and enable one app to sync, query, and show results. (eg: for Slack, Gmail, or Hubspot)
Integrations
Clio AI integrates with 300+ business apps
Search across all apps at once, or just bring content from app to another. Clio AI maximizes your productivity by making it easy to find content across apps.
Unlock the most obvious-yet-hidden-in-plain-sight growth hack - enable your employees to work on important things, and reduce their cognitive load and time to resolve blockers.
Fast, efficient, and in-context information to make every employee a super performer.
