Integrations

Zendesk

Search all your customer support interactions - knowledge base articles, cases, chats, mails, reviews - and solve issues on priority. Use those insights to further power your marketing and product decisions.
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Support for all your business apps

The all knowing Oracle for your company.

Intelligent Search across 300+ apps. Get a demo today.

Overview

Zendesk is a customer service and support platform that helps businesses manage and prioritize customer inquiries, cases, and interactions. With Clio AI, you can index and search through your Zendesk tickets, knowledge base articles, customer conversations, and more, making it easier to find relevant information and provide efficient customer support.
Features

Clio AI integrates with Zendesk APIs to index ticket data, customer conversations, knowledge base articles, and other relevant information within the platform. It can perform semantic search on the indexed content, allowing for quick retrieval of specific tickets or customer interactions.

No data is stored by Clio AI, except the links, which are then returned as part of citations.

Benefits
  • Improved customer support effectiveness by quickly accessing relevant customer information and past interactions.
  • Enhanced productivity of support agents by efficiently finding specific tickets or knowledge base articles.
  • Faster issue resolution and better customer satisfaction.
  • Insights to power cross functional decisions in incident management, Product, and Marketing

Find what you need across all your apps

Supercharge your company's productivity, spend time on synthesizing insights, not searching for documents.
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Integrations

Extensible Integrations

Powerful self-serve API helps you extend your integrations to internal products, website knowledge base, and others.

Internal Data Sources

Add custom internal data sources into Clio AI, and you can use our API to index them, and enable periodic sync.

Native Plugins

For prominent use cases, we build native plugins to index data on a consistent basis. You can request them via email or account manager

Data from websites

Connect other sources of company knowledge - internal websites, dashboards, tableau, or main website, and we will index that too.

Custom API endpoint

Using Clio's APIs, you can also build integrations into your favorite apps, and enable one app to sync, query, and show results. (eg: for Slack, Gmail, or Hubspot)
Integrations

Clio AI integrates with 300+ business apps

Search across all apps at once, or just bring content from app to another. Clio AI maximizes your productivity by making it easy to find content across apps.
All integrations

Why Clio AI?

Unlock the most obvious-yet-hidden-in-plain-sight growth hack - enable your employees to work on important things, and reduce their cognitive load and time to resolve blockers.

Fast, efficient, and in-context information to make every employee a super performer.

Simple Out-of-the-box solution

Provide true intelligent search to your employees. Anyone can find anything they need to complete their task, by just asking for it.
Like Every employee has an EA.

Grounded in your company and your people

Get direct answers, summaries, and citations, all personalized for who is asking the question, and from your company's knowledge. In 1/10 of the time. And no hallucinations.

Turnkey enterprise grade offering

A plug and play solution that enables enterprises to meet scaling and life-cycle management requirements easily and cost effective manner.

Spend time thinking not searching. Get a demo today.

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